Aware
Implementation Customer Satisfaction Survey
1. Please share your overall satisfaction with your recent implementation of
Aware
Very satisfied
Somewhat satisfied
Neither satisfied nor dissatisfied
Somewhat dissatisfied
Very dissatisfied
2. Thinking about your work with Alliance team members to implement
Aware
within your agency, how would you rate the following?
Excellent
Very Good
Good
Fair
Poor
N/A
Knowledge of
Aware
Products and Services
Knowledge of Vocational Rehabilitation business processes and regulations
Ability to meet the needs of your agency
Fulfilled negotiated commitments
Ability to resolve issues as they arise
Transfer of
Aware
knowledge to your agency through training and consultation
3. What aspects of working with Alliance are MOST satisfactory?
4. What aspects of working with Alliance are LEAST satisfactory?
5. Is there anything else you would like to share with us?
6. (Optional Details)
Name:
Agency/Organization:
Position within organization:
